No question is ever settled until it is settled right.
- Ella Wheeler Cox
This is where I will list the answers to questions you may have about the services I provide and what I'm able to offer you or your company.
Where are you located?
I live and work in the Chicago area (specifically Lombard).
Do you prefer working on-site or remotely?
Thanks to the Internet, I can do almost anything you need from my home office. Of course, there are always exceptions. If you're within reasonable range of Chicago, my preferences depend on the project's needs. Some of the exceptions are obvious. For instance, I work on a PC at home. If your work needs to be done on a Mac that your company owns, I'll need to work on-site. If you have preferred software for use on your creative projects that I don't own, I will come to you.
Of course, if you're not near Chicago, I'd rather work from here, thank you very much. ;-)
What types of payment do you accept?
My preferred method of payment is by PayPal, a free electronic funds transfer program online. Through their service, you can also pay me with a credit card attached to your PayPal account. I also accept personal checks, money orders, and straight-up cash.
When do you prefer to be paid?
It depends. Like everything else in life, this is negotiable. I understand that, for projects that will take more than a day to complete, full up-front payment may be difficult for some clients. For these projects, I would like 50% of the estimated project cost before the work begins, with the rest payable up to fifteen business days after full completion.
For ongoing projects, monthly payments will be just fine.
I have been working with Ross for several years now on every type of document, from academic articles to marketing. His work is thorough, his turnaround time is quick, and his changes are easy to understand. Ross makes sure that he fully comprehends the intention behind the words before executing any extensive rephrasing—which saves countless hours of review. I highly recommend him and I am grateful to have him on my team.
- Kate Siner Francis, Owner of Larger Visions